Terms and Conditions

Last updated: July 8, 2026

1. Introduction

Welcome to BABA GEMS. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by introducing viruses or other harmful material.

3. Products and Pricing

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice. All prices are listed in Hong Kong Dollars (HKD) unless otherwise stated.

4. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full before your order is processed.

5. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on your location. BABA GEMS is not responsible for delays caused by third-party carriers or customs processes.

6. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. Items must be returned in their original condition and packaging. Refunds will be processed once the returned item has been inspected.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of BABA GEMS and may not be reproduced without our written permission.

8. Limitation of Liability

BABA GEMS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us through our website or email us at support@babagemsonline.com.